Privacy policy

Last updated: September 30, 2025

Alkira Eyewear (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.

Information We Collect

We may collect personal information such as:

  • Contact details: name, email, phone number, billing/shipping address.
  • Order and payment details: payment method, transaction information.
  • Account details: if you create an account with us.
  • Device and usage information: IP address, browser, and activity on our site.
  • Communications: information you provide when contacting us.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Communicate with you about your purchases or account.
  • Send you updates, offers, or promotions (only if you’ve opted in).
  • Improve our website and services.
  • Meet legal, tax, and regulatory obligations.

Sharing Your Information

We only share your personal information with trusted third parties, including:

  • Shopify, which hosts our online store.
  • Payment processors and shipping providers so we can complete your orders.
  • Marketing and analytics providers to help us improve our services and advertising (where legally permitted).
  • We do not sell your personal information.

Cookies and Tracking

We use cookies and similar technologies to provide core website functionality, remember your preferences, and understand how visitors use our site. We may also use third-party tools (such as Google Analytics or Meta Pixel) to help us measure performance and deliver relevant advertising.

You can adjust your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our site.

Children’s Data

Our website and services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16 (or the relevant age of majority in your location). If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete it.

Your Rights

Depending on where you live, you may have rights over your personal information, including the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates.
  • Request deletion of your information.
  • Opt out of marketing communications at any time by using the “unsubscribe” link in our emails.
  • We may need to verify your identity before processing certain requests.

Security & Retention

We take reasonable steps to protect your personal information. We only keep your information as long as needed to provide our services, comply with legal requirements, or resolve disputes.

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: info@alkiraeyewear.com